“The one time I needed my car insurance was after a small accident in Florida. My agent called as soon as the agent from the other car called her. I quickly explained what happened. There was no damage to my car and I sent photos. She said she would get back to me asap. Before the end of the day I got a call that the other driver claimed that we had rear ended her. It was actually a kind of side swiped each other,barely. Since I had already sent pictures and my air bags had not deployed she told me not to worry and it was taken care of. ”